Effective Date: April 2024

Welcome to HelloJyotishi ! At hellojyotishi, safeguarding your privacy is our utmost priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and app, hellojyotishi.in. As the Data Controller, we are fully committed to complying with relevant data protection laws and regulations concerning the collection and processing of Personal Data. By utilizing our website and app, you signify your consent to this Privacy Policy.

Table of Contents

1. Introduction
2. Definitions
3. Information Collection and Use
4. Types of Data Collected
5. Cookies and Tracking Technologies
6. How We Use Your Data
7. Legal Basis for Processing Personal Data
8. Retention of Data
9. Disclosure of Data
10. Security of Data
11. Your Data Protection Rights
12. Links to Other Sites
13. Children's Privacy
14. Marketing Using Client Logos
15. Contact Us

1. Introduction

This Privacy Policy is designed to provide you with clarity on how we handle your information. We encourage you to read it thoroughly and reach out to us if you have any questions or concerns. Our commitment is to protect your data while delivering a seamless experience on our website and app.

2. Definitions

Before we delve into the details, let's clarify some key terms:

• Service: Refers to our website and app, www.hellojyotishi.in
• Personal Data: Any information about an identifiable individual.
• Usage Data: Data collected automatically when you use our Service.
• Cookies: Small files stored on your device.
• Data Controller: The entity responsible for determining how and why Personal Data is processed.
• Data Processor/Service Provider: An entity processing data on behalf of the Data Controller.
• Data Subject/User: An individual using our Service, whose Personal Data is in question.

3. Information Collection and Use

We collect different types of information for various purposes, with a commitment to enhancing our Service.

4. Types of Data Collected

Personal Data: This category includes details such as your email address, first name, last name, and phone number. We may use this information to send you newsletters, marketing materials, and other relevant content. You can always opt out of these communications by following the provided instructions.

Usage Data: Our system automatically collects Usage Data, encompassing your computer's IP address, browser type, pages visited on our Service, timestamps of your visits, time spent on specific pages, unique device identifiers, and other diagnostic data.

5. Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to monitor your activity on our Service and personalize your experience. Cookies are tiny data files that are sent to your browser from websites  and stored on your device. You can configure your browser settings to refuse all cookies or notify you when a cookie is being sent. Nevertheless, bear in mind that rejecting cookies might limit your ability to use certain parts of our Service.

Examples of Cookies We Use:

• Session Cookies: Essential for the operation of our Service.
• Preference Cookies: Store your preferences and settings.
• Security Cookies: Aid in security-related functions.

6. How We Use Your Data

We process your personal data for several legitimate purposes, including:

• Service Maintenance: Ensuring the proper functioning of our Service.
• Notifications: Keeping you informed about changes to our Service.
• Interactive Features: Enabling your participation in interactive features at your discretion.
• Customer Support: Providing you with assistance and resolving queries.
• Service Enhancement: Collecting valuable insights for service improvement.
• Usage Monitoring: Understanding how our Service is used.
• Technical Issue Resolution: Detecting, preventing, and addressing technical problems.
• Marketing: Sharing news, special offers, and general information about goods, services, and events similar to those you've shown interest in, unless you opt out.

7. Legal Basis for Processing Personal Data

If you are located outside the Indian jurisdiction, the legal basis for collecting and processing your Personal Data depends on the data collected and the specific context of its collection. Hellojyotishi may process your Personal Data because:

• Contractual Necessity: Processing is required to fulfill a contract with you.
• Consent: You have provided explicit permission for processing.
• Legitimate Interests: Processing is in our legitimate interests and does not infringe upon your rights.
• Legal Obligations: To comply with legal requirements.

8. Retention of Data

We will retain your Personal Data only as long as necessary for the purposes set forth in this Privacy Policy. This includes compliance with legal obligations, dispute resolution, enforcement of legal agreements and policies, and internal analysis purposes. Usage Data will also be retained for internal analysis.

9. Disclosure of Data

Hellojyotishi may disclose your Personal Data under specific circumstances:

• Legal Obligations: To comply with legal requirements.
• Rights and Property Protection: To safeguard Hellojyotishi's rights or property.
• Investigation: To investigate potential wrongdoing associated with our Service.
• User Safety: To ensure the safety of Service users or the public.
• Legal Liability: To protect against legal liability.
• Service Providers: We may share your Personal Data with trusted service providers who need access to it for performing services on our behalf.

10. Security of Data

We prioritize the security of your data and employ commercially acceptable measures to safeguard it. While we strive for data security, we cannot guarantee absolute protection. We undertake reasonable steps to prevent unauthorized access, use, or disclosure of your Personal Data.

11. Your Data Protection Rights

As an individual, you have the following data protection rights:

• Access, Update, or Delete: You can access, update, or delete your information.
• Rectification: If your information is inaccurate or incomplete, you have the right to have it corrected.

If you wish to exercise any of these rights or have inquiries regarding your data, please contact us using the provided contact information.

12. Links to Other Sites

Our Service may contain links to third-party websites. Please be aware that we have no control over the content, privacy policies, or practices of these external sites. We encourage you to review the privacy policies of any site you visit outside of our Service.

13. Children's Privacy

Our Service is not intended for individuals under the age of 18 ("Children"). We do not knowingly collect data from Children.

14. Marketing Using Client Logos

Hellojyotishi may utilize client logos for promotional purposes. It's important to note that the use of these logos is strictly for promotional use and does not imply endorsement or affiliation with the client. If clients wish to revoke their consent for logo usage, they can do so at any time by contacting us.

15. Contact Us

If you have any questions or concerns regarding our Privacy Policy or our privacy practices, please do not hesitate to contact us at hellojyotishi@gmail.com or contact@hellojyotishi.in

This Privacy Policy is effective as of April 2024 and applies to the collection, use, and disclosure of personal information by Hellojyotishi Your privacy matters to us, and we are committed to ensuring the protection of your personal information. Thank you for choosing Hellojyotishi!